Praba’s VCare Health Clinic (P) Ltd., operating as VCare Centre of Excellence (VCare COE), (“VCare COE”) is committed to implementing measures designed to protect the privacy of those using our Products, Services, and accessing this website www.vcarecoe.com (“VCare COE”).
“VCare Centre Of Excellence” respects the privacy of all visitors to our Website and users of our online services, whether accessed through computers, mobile devices, or other means. We do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer, and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission.
We want our users and customers to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it. We are also committed to providing you with the very best experience we can on our Website. Please read the following policy to understand how your personal information will be treated as you make full use of our Website.
“VCare Centre Of Excellence” offers online resources designed to provide health and product-related information and services (aesthetic services) such as E-Appointment, phone consultations, and E-mail communication, etc.
For the said purpose, certain personally identifiable information has to be gathered, relied upon, and used, as described below.
General
In certain areas of this Website, we require that you provide us with personally
identifiable
information to be able to use that portion or those portions of this Website. For instance, the
names and contact information of persons who visit our Website are added to our database
(presently currently maintained in Chennai, India) so that, for example, they may
be contacted
in the future regarding “VCare COE” Services and Products or future opportunities.
Specific
“VCare COE” may also collect health information about you that you provide while
enquiring,
raising queries, during treatment, or while responding to our questions and surveys (including
but not limited to information about the ailment described by you, your medical history,
pictures, records, etc.).
By agreeing to receive notifications via WhatsApp, please be informed that your personal contact details, such as your contact number, will be stored in our database. “VCare COE” may send regular updates from time to time regarding offers, products, services, and any other relevant information as it may deem appropriate.
Billing Information
As some of the services provided by “VCare COE” are paid services, “VCare COE” may
require
additional information of your contact details, billing address, credit card information, etc.
General
When users come to our Website, we collect and aggregate information indicating their home
server, but not their e-mail addresses. Such information helps us identify the most popular
content and portions of our Website and determine the effectiveness of our various promotional
activities. We aggregate such information for internal review and thereafter it is superseded by
more recent information.
Cookies
We also use “cookies” — small text files placed on your computer’s hard drive or mobile — to help
you get faster access to this Website’s contents and to help us determine the type of content
you find of interest, the sites to which you link, the length of time you spend at any
particular area of this Website, and in particular the “VCare COE” services you choose to use.
Cookies are only read by the server that placed them and are unable to execute any code or virus. Cookies allow “VCare COE” to serve you better and to personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by your web browser. For more information on how to do this, please refer to the documentation accompanying your browser or third-party websites.
“VCare COE” will use the information received to provide services in the best interest of the users. You agree and understand that apart from “VCare COE” and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems, may have access to your personal data. “VCare COE” has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.
“VCare COE” provides notice to users that personally identifiable (i.e., non-aggregated) information will be collected during the web-browsing process. This Privacy Policy also serves as a notice that such information is collected under those circumstances. “VCare COE” may use such information to enhance your experience by providing such information to approp riate third parties, including any outsourcers, as reviewed and selected by “VCare COE”.
We aggregate data on users’ home servers for internal review purposes in order to build higher-quality, more useful online services and better products, for example, by performing statistical analysis of the collective characteristics and behaviour of our users. Following such internal review, such aggregated information is then superseded by more recent information.
Additionally, “VCare COE” shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond accordingly. “VCare COE” shall make best endeavours to securely store the information supplied and the response provided. “VCare COE” may also produce reports on the use of the services utilised by the user to monitor and develop the services.
With your permission, academic institutions and/or “VCare COE” may use your data for case studies, wherein your name, age, ailment, and other details may be revealed. You will have the choice to opt out of the study.
“VCare COE” reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy, or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law.
Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) assisting government enforcement agencies; (iii) investigating and defending “VCare COE” against third-party claims or allegations; (iv) protecting the security or integrity of the Website and/or services provided by “VCare COE”; and/or (v) protecting the rights, property, or personal safety of “VCare COE”, users of the Website, and any other person.
“VCare COE” shall be entitled to share your information for business reasons such as reorganization or divestment of its business through sale, merger, or acquisition. “VCare COE” will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances.
Consultancy and counselling are intended solely for your use. All information is tailored to meet your individual situation or circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not, without prior written permission from “VCare COE”, share this information with any person whatsoever, and/or alter or edit the same.
Please note that “VCare COE” may review its Privacy Policy from time to time as it may deem fit (for example, to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that you bookmark and periodically review this page to ensure continuing familiarity and awareness of the most current version of our Privacy Policy.
If you would like to have your personally identifiable information removed from “VCare COE” databases, please e-mail info@vcarecoe.com or call +91 95519 33333. We will use reasonable efforts to comply with your request. However, residual information may remain within “VCare COE” databases, access logs, and other historical internal records which may contain such personally identifiable information.
Name : Kumar Nallasamy
Email ID : kumar@vcaregroup.in
Mobile Number : +91 95000 02746